Best IVR service provider in India

March 5, 2020March 5, 2020 sabstar

Automate your call centre and handle innumerable
calls seamlessly with cloud-hosted IVR system

Quick Look at the Extensions Feature:

Handle high call volumes
Improve customer service
Lower call center costs
Prioritize customers so urgent calls are handled quickly
Cater to customers even after business hours

IVR number helps customers quickly find the answers to their queries without any human assistance and thus saves agents from answering mundane questions. It frees up, agent’s time and improves their productivity.

Intelligent call forwarding improves the system by routing the call to the most compatible agent. With cloud technology, you can easily add your IVR system on an on-demand scale, without having to worry about any infrastructure or cost.

Sticky agent feature of IVR lets callers speak with the same agent they had spoken to the previous time, letting the conversation start right from where it ended. It eliminates the need of communicating the same information again thereby saving the time of both the parties.

Call barging is yet another remarkable feature of IVR, which helps you assist your agents on call without the caller knowing about it. Furthermore, the integration of CRM with the IVR solution facilitates an error-free and smooth customer experience.

Sab Star Team real-time IVR dashboard makes the tracking and monitoring of live calls seamless. We promise 100% data security and 99.99% uptime. And with our pocket friendly plans, you are ensured to yield maximum return on investment.